New support email (from 15th November 2022) :

Please search the AC knowledge base . The answer to your problem or query may be there.

AC Knowledge Base
AC Knowledge Base: Extra Support

If you can’t find the answer or have found a bug, or want to suggest a improvement or new feature please email AC support.

See the FAQ


Support is free.

I answer all support emails asap, often within two hours. Please check your spam folder if you haven’t heard back from me within 24 hours. Note I’m located in the UK: your day time may be my night time.

Your Unanswered Emails

Email for support is

I’ll need to know the version of AstroConnexions you’re using and which iPad. And importantly the date, time and location of the chart that’s causing a problem/bug. I usually need a way to replicate the problem.

Screenshots are very useful!