Before emailing support!
If you can’t find the answer please email the problem or query.
See the FAQ
Support is free.
I answer all support emails asap, often within one hour. Please check your spam folder if you haven’t heard back from me within 24 hours. Note I’m located in the UK: your day time may be my night time.
(FYI: Email for support is firstname.lastname@example.org)
I’ll need to know the version of AstroConnexions you’re using and which iPad. And importantly the date, time and location of the chart that’s causing a problem/bug. I usually need a way to replicate the problem.
Screenshots are very useful!